Refund Policy
Last updated 29 October 2026
Memberships
You can cancel anytime from Account & membership; access continues until the end of the paid period and you are not charged again.
Refunds
Because premium access starts immediately, charges are generally not refunded for the period already in use. If you were charged in error, or a title was removed shortly after you subscribed, email support@reelore.com within 14 days and we will review it. Where the law gives you a statutory right to a refund, that right is unaffected.
Failed or disputed payments
If a renewal fails, access ends when the paid period ends. Opening a chargeback instead of contacting us may suspend your account while it is resolved.